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If a product is found to be defective by PADL, in its sole discretion, PADL Board’s only responsibility shall be limited to replacement of the defective product. Product and warranty registration is not required but proof of purchase will be required to initiate a warranty claim.
PADL Boards and MDRN Design Group Inc. will not be responsible for any costs, losses or damages incurred as a result of loss of use of product. This warranty is subject to the following limitations in addition to any imposed by virtue of applicable law.
1. The warranty applies only to PADL Boards products purchased from our website and is valid for the original purchaser only. Warranties are not transferable.
2. Any products that we request to be returned to PADL for warranty inspection must receive prior return authorization, which will be provided through email by contacting info@padlboards.com .
When shipping products, we recommend using a tracked and insured service.
PADL Boards and MDRN Design Group assumes no responsibility for products during shipment from the customer to our Warranty Department. Original shipping charges are not refundable.
Excluded from coverage under this warranty are the following:
3. All coverage under this warranty is void if any modification, change or alteration has been made to the product which, in the view of PADL Boards, affects the quality and durability.
4. Replaced products are covered with a new 2 yr warranty.
5. Warranties are only applicable for private, end consumer use and will not be offered for any commercial purchases, such as SUP schools, rentals, or similar.
6. Warranties and/or product replacements are only applicable/redeemable in the Canada.
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